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Data Processors

Last Updated: January 13, 2026

Introduction

LZTEK, LLC dba Alakazam Labs ("we," "us," or "our") uses third-party data processors to provide Claim Chaser services. These processors help us operate our platform, process payments, and deliver AI-powered voice agent functionality.

All data processors are contractually obligated to protect your information and comply with applicable data protection laws, including HIPAA requirements where applicable. We maintain Business Associate Agreements (BAAs) with processors that handle Protected Health Information (PHI).

This page lists the data processors we use and the purposes for which they process your data. For more information about how we collect and use your data, please see our Privacy Policy.

Our Data Processors

Supabase

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Database and Authentication

Supabase provides our database infrastructure for storing claim data, user accounts, and system information. They also handle user authentication and authorization services.

Data Types Processed

  • User account data
  • Claim information
  • Call transcripts
  • System logs
  • Authentication credentials

ElevenLabs

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Voice and Dialog Creation

ElevenLabs provides AI voice synthesis and natural language processing capabilities that power our voice agent's ability to speak naturally with insurance representatives and create conversational dialogs.

Data Types Processed

  • Call audio
  • Voice synthesis data
  • Dialog scripts
  • Conversation transcripts

OpenAI

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Dialog Creation

OpenAI provides AI language models that help create and optimize dialog flows for our voice agent, enabling natural conversations with insurance representatives.

Data Types Processed

  • Dialog scripts
  • Conversation data
  • Natural language processing data

Anthropic

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Dialog Creation

Anthropic provides AI language models that assist in creating and refining dialog strategies for our voice agent, ensuring effective communication with insurance providers.

Data Types Processed

  • Dialog scripts
  • Conversation data
  • Natural language processing data

Stripe

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Payment and Monthly Billing

Stripe processes all payment transactions and manages subscription billing for Claim Chaser services. They handle payment card information and subscription management.

Data Types Processed

  • Payment card information
  • Billing addresses
  • Subscription data
  • Transaction records

Updates to This List

We may add or remove data processors from time to time as our service evolves. When we add a new processor that significantly changes how we process your data, we will update this page and notify you through our service or via email.

If you have questions about our data processors or how your data is handled, please contact us at hello@alakazamlabs.com.